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Privacy Policy

La Vita Luxury Travel (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our services or visit our website.

1. Information We Collect

We collect the following categories of personal information:

A. Personal Information You Provide:

  • Contact details (e.g., name, email address, phone number, mailing address)

  • Travel preferences (e.g., destinations, accommodations, special requests)

  • Payment information (e.g., credit card details, billing address)

  • Identification documents (e.g., passport details) when required for travel bookings

B. Information Collected Automatically:

  • IP address, browser type, and operating system when you visit our website

  • Cookies and similar technologies to improve your browsing experience

C. Information from Third Parties:

  • Information from travel providers (e.g., airlines, hotels) and partners

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide travel planning and booking services

  • To process payments and issue invoices

  • To communicate with you about your bookings and travel itinerary

  • To comply with legal requirements and respond to law enforcement requests

  • To improve our services and website

  • For marketing purposes, with your consent, such as sending newsletters or special offers

3. Sharing Your Information

We may share your personal information with:

  • Travel providers (e.g., airlines, hotels, tour operators) to fulfill bookings

  • Payment processors to process transactions

  • Third-party service providers who assist with operations (e.g., IT services, marketing)

  • Government authorities, if required by law

We do not sell your personal information.

4. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights:

  • Right to Know: You can request the specific personal information we have collected about you.

  • Right to Delete: You can request that we delete your personal information, subject to certain exceptions.

  • Right to Opt-Out: You can request that your personal information not be sold (we do not sell your data).

  • Right to Non-Discrimination: You will not face discrimination for exercising your rights under the CCPA.

To exercise your rights, please contact us using the information below.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal information.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top of this policy indicates when it was last revised. Please review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us

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MONDAY - FRIDAY, 9AM - 5PM PST

Please note that all non-emergent calls are by appointment only, during office hours. in order to allow for proper documentation of requests and to provide the best service to our clients, we operate primarily by email. We do not use social media or texting for communication. Clients who are in-travel will be given emergency numbers to utilize.

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